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I'm using ACT with the FF XIV plugin, but the "Main" window never seems to show me any data. I did a test-run through a dungeon, and nothing appeared there either during or after. The name of the current zone shows up correctly, but no combat data ever appears.
There is nothing under "Parser Messages", I've already encountered and fixed the standard networking and admin privilege issues.
The plugin's log files are full of what looks like sensible combat data. If I go to the History Database and search over the day, it even shows the dungeon run. Sometimes hitting 'import' on that zone seems to work without issue. Other times it throws an error: "Could not find a log file for your character that likely had the date range. Please find this file." Then a file chooser opens, I pick the presumably correct file, and the "Import" dialog appears and seems to work. But still nothing back in the Main window. :(
Using the "Import a Log File" option has similar results.
Every indication I see suggests this should just work "out of the box". Any ideas what's wrong?
Another troubleshooting step I tried, that also failed: deleting the entire Advanced Combat Tracker config directory (under AppData/Roaming/) except the FFXIV Logs, then importing them from a pristine config. Same behavior.
(Windows 8.1, incidentally)
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ravahn commented May 24, 2015It sounds like network parsing is enabled, but none of the data is being received by the plugin. Finding the cause of this can be tricky, since you've already addressed Windows Firewall and Admin permissions.
Just to be sure it isn't an OS incompatibility, I installed windows 8.1 in a virtual machine, installed ACT, added firewall rule, updated DirectX, installed FFXIV, patched FFXIV, and ran ACT+FFXIV. I successfully saw combat data when attacking a training dummy.
The error you get when importing HistoryDB sounds like it may be due to importing from a file with no combat data, so I would put that aside for now.
Focusing on the lack of combat data in ACT, here's some things to look at:
If none of the above helps, can you email me a log file where you attack a training dummy to ravahn (at) hotmail.com? I'll take a look to see if there is anything helpful in there. Even better if you turn on the "(DEBUG) Dump all Network Data to logfile" option, but dont run with that on for more than a minute or two, since it may produce huge log files.
As a last resort, if you disable network parsing (Plugins -> FFXIV Settings, "Disable Parsing from Network Data" checkbox), it should read data - however it will be slightly less accurate under high-load situations.